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General Questions

What is an expert advisor?

The first question is - what is an Expert Advisor? An Expert Advisor (EA) is an FX automated trading system. In MetaTrader, they are written in MetaQuotes Language 4, and is developed for use under the MT4 and MT5 trading platforms.

Every Expert Advisor is based on preset rules, but EAs can differ in the rules they follow in order to trade. As with any automated software, they reduce the chance of making emotional and irrational trading decisions, which commonly affects novices or inexperienced Forex traders. A Forex Expert Advisor follows a very strict and consecutive plan, free from any human intervention.

Can I have a demo version of any the systems?

No, we did originally but discovered most people do not have basic knowledge of MT4 , how to install an EA or keep a PC turned on. As a result we could not support the resource drain on demo version any longer.

We do offer 60-day money back guarantee on all products.

Will it run on my broker?

Our automated systems will run on ANY MT4 broker that offers the instrument that the EA runs on (Whether its Dax, EURUSD, GBPUSD etc). (sometimes identified as FDAX, GER30, DE30, DAX, FDAXm, GDAXi on MT4). However you will need to ensure your broker offer good ECN execution with low dealing spreads. 

If you are willing to open new account in one of our preferred partners, we can give system for free (escalpX50 only) providing client meets minimum balance requirements.(€500)

Will the performance be the same in every broker?

Typically no. There are many variables that can explain why trades differ in brokers, liquidity, feed quality, spread fixed or dynamic,differences in spread width and whether the market is spot or futures. Over a long period the difference will be negligible as it will balance over time. More critical is your broker performance in terms of execution, fills and minimal slippage. 

Will it work on currencies?

Yes, our EA's all work on Currencies. They will also work on other currencies should you wish to develop them into other instruments.

Will DaxBot work on the Dow Jones30?

Primarily, our EA are designed for FX. With that said, it will work in other aggressive, fast moving markets with rapid opens. With its current settings we would not advise placing our robots on the DOW Market, its formulated specially for FX.

Do you have money back guarantee?

Yes, if you buy one of our trading systems, you have full 60-days return. No questions asked. If you do cancel the order, the system will cease to run as we can control the expiry date from our end, meaning you will have to buy it all over again to get it to work.

Technical Questions

Do I need a VPS?

Not really, you can run on home PC as long as it remains untouched. VPS is an overall better solution.

What is the minimum account size to run the systems?

You can run it from €100 in most brokers with 0.01 lot size, only requires $2 margin.

Do you provide support and installation help?

Yes, we can provide you email support and guide you through the install process.

Will the Systems work on any account?

The system will work in the account that it is licensed to, when you buy Expert Advisor, you are allowed 2-4 live accounts tied to it.

I'm from the USA, can i use it?

Yes,  SterlingXP work in FIFO broker, esCalpx50 lite also will work. We have offshore broker options for USA clients that any of the systems will run.

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